Intel® InBusiness™ Remote Services Center can provide your small business with an IT department for a fraction of the cost. Premium service doesn't have to cost more than what your business can afford. The Remote Services Center is a health monitoring system that enables Merkem to manage your company's network and hardware. Many different parameters can be tracked and monitored in order to keep your systems running at optimum potential.

If you are a small business owner that relies on your computer hardware and software to keep you in business, then you are well aware of the hazards of having your network go down. The word "downtime" no longer has to be a part of your vocabulary. Using Intel® InBusiness™ Remote Services Center, we have the ability to monitor your networked hardware either on-site or overseas. We can update you concerning the overall health of your IT infrastructure and inform you of any potential problems before they occur. Proactive maintenance ensures that less time will be wasted on worrying about your system and more time will be devoted to running your business.

Features of Intel® InBusiness™ Remote Services Center:

• Emergency and proactive alerting
  • Allows Merkem to see what is happening on your network before issues become critical
• Remote diagnostic and resolution efforts
  • Merkem no longer has to travel to your office for diagnostic and resolution work, which often means faster response times are possible when problems needing attention do occur
• Remote proactive maintenance
  • Many problems can be avoided by having Merkem perform proactive maintenance. As a result, network up-time is often increased, leading to a more productive work environment within your office.
• Remote emergency access and disaster management
  • In the event of a failing server, Merkem will have the ability to access your server remotely to systematically shut it down, which will likely lead to increased total up-time and a better analysis for prevention of future problems.

System Requirements:

Your company's Networked PCs and Servers

Windows NT

• Windows NT 4.0 (with SP3)
• Intel® Pentium® processor or higher
• 32 MB RAM (64MB recommended)
• 15 MB of available disk space

Windows 95, 98

• Intel® Pentium® processor or higher
• 24 MB RAM (32MB recommended)
• 15 MB of available disk space

 

Netware

• Novell Netware 4.11, 5.0
  • (all current patches required)
• Intel 486™ processor or higher
• 32 MB RAM (64MB recommended)
• 15 MB of available disk space

Emergency Management Card (optional)

• Novell Netware 4.11, 5.0/ Windows NT 4.0 (with SP3)
• Same requirements as managed nodes, plus an additional 12 MB of available disk space, and an available PCI slot