Specializing In Highly-Responsive IT Support, Consulting And Managed IT Services For Medical Practices In New Jersey

  • Over 25 Years Of Experience Specializing In Healthcare
  • We Work With And Support Top EMR and PM Systems
  • We Answer Our Phones Live From Our Office In New Jersey
  • We Provide Support At A Fixed Cost Tailored To Your Practice
  • 100% Satisfaction Guarantee Or Your Money Back

Call Us Today At 201-791-8088

5 Reasons to Choose Merkem
to Support Your Computer Network

1

We Have Over 25 Years Of Extensive Experience Working In, And With, Small And Mid-sized Specialty Medical Practices And Groups

Just like your medical specialty, we SPECIALIZE in IT services for small and mid-sized specialty medical practices.  We bring our deep knowledge of your EMR and PM software systems, HIPAA compliance, medical practice management and business operations to solve the business and IT problems other IT firms cannot or do not know how to.

2

Your Time Is Extremely Valuable. We Know This And Agree!

As part of our concierge service, call us with any IT request and know that it has now been taken off your plate. It becomes our priority and we take ownership of it, so you can go back to providing excellent patient care and streamline your day-to-day operation. We help you get your day back.

3

We Perform Business Reviews With Your Management Team To Keep Efficient IT Costs Within Your Budget

We work with you to learn and understand how your business operates to help facilitate growth and keep costs on track. We realize you do not just see IT as a necessary evil and cost center in your practice. You see IT as a critical component of your specialty practice and crucial to the smooth operation and growth of your business.

4

We Are Your ONE Point Of Contact For All IT And Phone Needs

Whether it is your EMR, Practice Management, Accounting, or Document Management system, phones, Internet or anything IT related, we will take over problem resolution for your specialty practice. Merkem ONE Call is all it takes to get back precious hours of your time.

5

A 10-Minute Response Time On Urgent Tickets - Guaranteed

If you have an urgent IT problem that is preventing you from working, we guarantee to answer our phones LIVE and to have a qualified technician working to resolve it within 10 minutes or less. For all other IT requests, we guarantee a 60-minute-or-less response time on your new support ticket. Your IT support for that month is free if we fail to meet our service level.

See what other medical specialty practices and business owners are saying about us…

Immediate Solutions For Our Unique Network Setup

Merkem techs have a deep understanding of our IT needs.  Our office uses various software, which includes Digital Image Archiving, GE Centricity Electronic Medical Records and Medical Practice Management.  Merkem keeps the software integrations and workflows up and running during our critical business and patient hours. They are even able to create on-demand custom reports through the GE Centricity platform for the physicians.  No one understands our needs better.

Tanya Vera CFO
Montclair Breast Center, P.C.

Peace Of Mind

The team at Merkem is dedicated to providing good, reliable, personalized service.  With Merkem, we have the confidence that someone is always around when service is needed, even after-hours.  They thoroughly assess our practice needs and help us decide what solutions suit us best.

Kirsy Morel Practice Manager
Advanced Orthopaedic Associates of North Jersey, L.L.C.

I Sleep Well At Night

Merkem provides transparent service and meets our IT needs, efficiently, reliably and securely.  They source products and material for projects as needed, at a cost-effective rate.  They work to assess our needs and offer solutions.  They’re not cheap and their services and solutions are fairly priced.  If you want things to work when and where you want, give them a call.  I sleep well at night.

Sonny Marquez Director of Operations
Student Bus Company, Inc.

Not Ready To Call Us Just Yet?

If so, we would at least like to give you a copy of our recently published report, The Northern New Jersey Business Owners’ Guide To IT Support Services And Fees.

Even if you aren’t ready to make a change right now, this will give you the 3 most common ways IT services companies charge for their services, and the pros and cons of each approach, 21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data, and more.

Simply fill out the form here and download your copy today!

IT Buyers Guide
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